1. Introduction
Welcome to Heaven Control ("we," "our," or "us"). We are committed to protecting your privacy and ensuring your personal data is handled in compliance with applicable laws, including Google Play Data Safety policies and AWS service use policies. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (the "App").
2. Information We Collect
We collect information to provide and improve our services. The types of information we collect include:
- Personal Information: Name, email address, phone number, and other contact details you provide during account registration.
- Usage Data: Information about how you use the App, including interactions, features used, and time spent.
- IoT Data: Data generated by your connected devices (e.g., sensor readings, status updates) which is necessary for the App's core functionality.
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide, operate, and maintain the App and our services.
- To manage your account and authenticate your identity.
- To communicate with you, including sending service-related notices and updates.
- To monitor and analyze usage and trends to improve user experience.
- To detect, prevent, and address technical issues and security breaches.
- To comply with legal obligations and enforce our terms.
4. Data Sharing and Disclosure
We do not sell your personal data. We may share your information in the following circumstances:
- Service Providers: We may share data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. This includes our Cloud Service Providers for infrastructure and hosting.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred.
5. Infrastructure & Compliance
Our infrastructure is hosted with industry-leading cloud service providers. We strictly adhere to their Acceptable Use Policies and security best practices.
If we send emails:
- We only send emails to users who have explicitly opted in or where there is a pre-existing business relationship.
- We maintain an active suppression list and immediately honor unsubscribe requests.
- We do not send unsolicited bulk email (spam).
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
7. Your Data Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access, update, or delete the information we have on you.
- The right of rectification.
- The right to object.
- The right to restriction.
- The right to data portability.
- The right to withdraw consent.
To exercise these rights, please contact us at the email provided below.
8. Children's Privacy
Our App is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with Personal Data, please contact us.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us: